In The News

Adventist Health/Home Care Services of Simi Valley Scores Big in Quality Measures

Checking vital signs is the first order of business for Simi Valley Hospital home health nurse Gerry Fulgentes, RN, BSN, as he makes an in-home visit to Phillip Nakamura, who is recovering from a serious illness.

Simi Valley Hospital’s home health provider, Adventist Health/Home Care Services of Simi Valley, ranks high in two recent nationwide reviews of quality of care. The federal Medicare program prepared one report; the other was compiled by a private company.

Superb Outcomes

The U.S. government’s Medicare program posts detailed information about Medicare-certified home health agencies on an area of its Web site (www.medicare.gov/HHCompare). A comparison of the data for Adventist Health/Home Care Services of Simi Valley Hospital and other local providers, shows that Simi Valley Hospital’s home health service is performing superbly with its Medicare patient population.

“Patient safety, satisfaction and quality are the foremost priorities among my staff,” said Susan Myers, director of Adventist Health/Home Care Services of Simi Valley Hospital. “It’s easy to extrapolate that if we are performing this well with our Medicare patients—who often have a higher acuity [severity of illness or disability]—we’ll perform as well, if not better, with our private pay patients.”

Examining the Quality Measures

In the Medicare study, the categories in which Adventist Health/Home Care Services of Simi Valley surpassed other local providers (Los Robles Home Care Services Inc., California Nurses Home Health, and Assisted Healthcare Services) and exceeded national and state averages included:

PERCENTAGE OF PATIENTS WHO GET BETTER AT WALKING OR MOVING AROUND:

52% — Adventist Health/Home Care Services of Simi Valley
41% — National average
42% — California average
25% — Assisted Healthcare Services
28% — California Nurses Home Health
45% — Los Robles Home Care Services, Inc.

This category is important because it measures how well a home health service encourages its patients to do as much as they can for themselves.

PERCENTAGE OF PATIENTS WHO GET BETTER AT GETTING IN AND OUT OF BED:

64% — Adventist Health/Home Care Services of Simi Valley
53% — National average
53% — California average
36% — Assisted Healthcare Services
27% — California Nurses Home Health
53% — Los Robles Home Care Services, Inc.

This category is important because it measures how well a home health service evaluates its patients’ need to live independently by performing activities such as operating special devices or equipment.

PERCENTAGE OF PATIENTS WHO HAVE LESS PAIN WHEN MOVING AROUND:

73% — Adventist Health/Home Care Services of Simi Valley
63% — National average
65% — California average
49% — Assisted Healthcare Services
64% — California Nurses Home Health
64% — Los Robles Home Care Services, Inc.

This category is important because it measures pain management. If a home health service doesn’t treat its patients’ pain, they may not be able to perform daily activities, may become depressed or may experience an overall poor quality of life.

PERCENTAGE OF PATIENTS WHO GET BETTER AT BATHING:

69% — Adventist Health/Home Care Services of Simi Valley
64% — National average
66% — California average
55% — Assisted Healthcare Services
55% — California Nurses Home Health
65% — Los Robles Home Care Services, Inc.

This category is important because it places a value on patients’ ability to care for themselves. It provides a measurement of a home health agency’s effectiveness in encouraging patients to perform activities without the assistance of another person.

PERCENTAGE OF PATIENTS WHO GET BETTER AT TAKING THEIR MEDICATIONS CORRECTLY (BY MOUTH):

54% — Adventist Health/Home Care Services of Simi Valley
42% — National average
42% — California average
23% — Assisted Healthcare Services
24% — California Nurses Home Health
31% — Los Robles Home Care Services, Inc.

This category is important because it measures how well patients are taking their medicine. Too much or too little medication can keep patients from feeling better and can endanger their health and safety.

PERCENTAGE OF PATIENTS WHO ARE SHORT OF BREATH LESS OFTEN:

71% — Adventist Health/Home Care Services of Simi Valley
61% — National average
64% — California average
70% — Assisted Healthcare Services
40% — California Nurses Home Health
65% — Los Robles Home Care Services, Inc.

Shortness of breath is a big problem for many home care patients. This condition can make patients feel uncomfortable and anxious, and it can discourage them from performing normal activities. A home health agency should teach its patients how to improve their breathing.

Elite Service Providers

Adventist Health/Home Care Services of Simi Valley was among seven Adventist Health home health agencies recently named to the 2007 HomeCare Elite list compiled by Outcome Concept Systems, Inc. (OCS) of Seattle. OCS, a data products and benchmark services company, gives recognition to home health agencies around the country that rank in the top 25 percent in their region. The ranking criteria include quality of care, quality improvement and financial performance.

For more information about Adventist Health/Home Care Services of Simi Valley Hospital, call (805) 955-8190.

Posted 11/1/07