Simi Valley Hospital’s Patient Care Tower Turns One: Celebrating a Year of Progress
On June 17, 2008, employees, physicians and volunteers at Simi Valley Hospital triumphantly marched into the hospital’s new Patient Care Tower to set an exciting new course for local health care services. In just one year since that day, Simi Valley Hospital has made significant upgrades and improvements to all aspects of care and service. Here’s a look at what has been accomplished in just 365 days:
- Launched Neonatal Intensive Care Unit as part of new Patient Care Tower services, and retained UCLA physician group to lead clinical operations as featured service.
- Named 2008 Business of the Year by the Simi Valley Chamber of Commerce.
- Invested $1.5 million in new equipment purchases. Upgrades included a new 16-slice CT scanner, state-of-the-art surgical and GI equipment, and an ultrasound machine for the Nancy Reagan Breast Center to help clinicians identify suspected breast cancer tumors.
- Voted “Best East County Hospital” in Simi Valley, by Ventura County Star readers.
- Adventist Health/Home Care Services—Simi Valley was named an Elite Provider by Outcome Concept Systems, Inc., an independent healthcare information company that ranks home health and hospice services on quality of care, quality improvement and financial performance.
- Acknowledged by the U.S. Department of Health and Human Services (HHS) for outstanding support in the area of organ donation.
- Accredited as a gold level Fit Friendly Company by the American Heart Association.
- A comparison of the 11-month period prior to occupying the Patient Care Tower with the same period after the tower into use shows a remarkable improvement in the overall patient experience: SVH has improved by 64 percent on the Hospital Consumer Assessment of Healthcare Providers and System’s (HCAHPS) question “Would you recommend this hospital to a friend or family member?” and by 92 percent on the question “How would you rate the hospital overall?”
To recognize the one year milestone, all members of our hospital family—staff, patients, visitors, physicians and volunteers—are invited to celebrate a year’s worth of progress from 11 a.m. to 1 p.m. on Wednesday, June 17, 2009, with cake and punch served in the hospital’s external patio, just down the hallway from the Café. Participants will also have the opportunity to view Patient Care Tower construction progress with poster boards illustrating the project with color photos from its groundbreaking in 2002 to the current lobby phase anticipated to open later this year.
“In just one year out patient census has increased, our finances, quality and customer service scores have improved, and the community is recognizing our hard work,” said Darwin Remboldt, president & CEO.